Shipping and terms of payment

Shipping costs

Delivery

All ordered products are sent to the delivery address denoted by the customer.
 
For deliveries abroad, please note the import regulations for your country and, if necessary, inform us of any special features of the import regulations so that we can observe this within the scope of our possibilities. In this context, we also assume no liability for goods delivered that the customer should not have ordered.
 
We are also not responsible for any costs of any kind that may arise with the delivery, such as Customs and storage fees, etc. All tobacco products are shipped with the German tobacco tax stamp provided for them unless we have a written agreement or approval that allows a deviation from this.
 
Please take note that deliveries of tobacco products to Austria are prohibited by law.

Prices

The prices of the price list valid at the time of the order apply.

Payment

The following payment methods are available in our shop:

Payment in advance

You pay in advance by bank transfer within 7 days of the payment request. After ordering, you will receive an order overview by email with all relevant information.

Cash on delivery

If you choose cash on delivery, you have to pay a surcharge of 6 euros on top of the shipping costs.

Credit card

Your credit card will be charged at the time we send the goods to you.

Invoice, installment purchase and instant transfer (Klarna)

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:

• Invoice: The payment period is [14] days from shipping of the goods / tickets / or, for other services, the provision of the service. The complete billing conditions for the countries in which this payment method is available can be found here: Germany.

• Installment purchase: With Klarna's financing service, you can pay for your purchase in fixed or flexible monthly installments on the terms specified in the checkout. Payment in installments is due at the end of the month after Klarna has sent a monthly invoice. You can find further information on hire purchase including the general terms and conditions and the European standard information for consumer credit for the countries in which this payment method is available here (only available in the countries specified): Germany.

• Direct debit: Available in Germany. The debit takes place after the goods have been shipped. You will be informed of the time by email.

• Pay Now: Available in Germany. Your account will be debited immediately after you have placed your order.

The use of the payment methods invoice and installment purchase requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use can be found here. General information about Klarna is available here. Your personal details will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations.