Shipping and Payment Terms

Shipping Costs

Delivery

All ordered products will be sent to the delivery address specified by the customer.

For deliveries abroad, please observe the import regulations for your country and inform us of any special import requirements so that we can take them into account within our possibilities. We do not assume any liability for delivered goods that the customer should not have ordered.

We are also not responsible for any costs incurred with the delivery, such as customs, storage fees, etc. All tobacco products are shipped with the appropriate German tobacco tax stamps, unless we have a written agreement or authorization that allows for a deviation from this.

Please note that the delivery of tobacco products to Austria is legally prohibited.

Prices

The prices listed in the price list valid at the time of the order apply.

Payment

The following payment methods are available in our shop:

Prepayment

You pay in advance by bank transfer within 7 days of the payment request. After the order, you will receive an order overview by email with all relevant details.

Cash on Delivery

If you choose cash on delivery, an additional charge of 6 euros will be added to the shipping costs.

Credit Card

Your credit card will be charged at the time we ship the goods to you.

Invoice, Installment Purchase, and Sofortüberweisung (Klarna)

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:

• Invoice: The payment period is [14] days from the dispatch of the goods/ticket or, in the case of other services, the provision of the service. The complete invoice conditions for the countries where this payment method is available can be found here: Germany.

• Installment Purchase: With Klarna's financing service, you can pay for your purchase in fixed or flexible monthly installments under the conditions specified in the checkout. The installment payment is due at the end of the month after Klarna sends a monthly invoice. Further information on installment purchase, including the terms and conditions and the European standard information for consumer credit for the countries where this payment method is available, can be found here (only available in the specified countries): Germany.

• Direct Debit: Available in Germany. The debit will be made after the goods are dispatched. The timing will be communicated to you by email.

• Sofort: Available in Germany. Your account will be debited immediately after placing the order.

The use of the payment methods invoice and installment purchase requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit check within the framework of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check. Further information and Klarna's terms of use can be found here. General information about Klarna can be found here. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and as specified in Klarna's privacy policy.