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Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (La Casa del Habano / Casa del Puro eK, Hauptmarkt 9, 90403 Nuremberg, info@casadelpuro.de, telephone: +49 (0) 911 97 46 690) by means of a clearly declaration (e.g. B. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached template withdrawal form for this purpose, but this is not prescribed.

To hold the withdrawl period, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, which is the earliest point of time.

You must return or hand over the goods to Casa del Puro / La Casa del Habano, Hauptmarkt 9, 90403 Nuremberg, immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You have to bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the quality, properties and functionality of the goods.

The right of withdrawal does not apply to the following contracts:

  • Contracts for the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

  • Contracts for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.